FAQ
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Our FAQ section is constantly growing. If you are missing an important question about feetinform, we would be happy to hear from you. Please feel free to contact us and help us make our information even more comprehensive and useful.
Digital Orthotic Production
What is digital orthotic production?
In digital orthotic production, orthotic insoles are modeled in CAD software based on digital foot data and then manufactured using production equipment such as a milling machine or a 3D printer.
What advantages does digital orthotic production offer to orthopedic footwear businesses?
Digital orthotic models can be directly combined with the foot’s measurement data. As a result, digital orthotic production enables the precise, reproducible, and efficient manufacture of orthotic insoles.
What equipment do I need for digital orthotic production?
For digital orthotic production, you need a system for capturing foot data, CAD software for modeling the orthotics, and suitable production technology. feetinform combines these areas into a seamlessly integrated system—from foot measurement and digital modeling to production via 3D printing or milling.
Do I need prior knowledge of CAD or 3D printing?
No, prior knowledge of CAD or 3D printing is not required. The processes in the feetinform system are designed so that orthopedic insoles can be modeled and produced with just a few clicks. You’ll also receive free software training to get you off to a smooth start with our system.
3D Foot Scan with feetinform
How does the 3D scan data get into the feetinform software?
With fully integrated foot scanners, measurements are transferred directly to the software via the connected foot scanner. You can start modeling right away.
Which 3D scanners are fully integrated with feetinform?
Kobra, Kobra II, Spike, iQube, iQube mini
Can I also model insoles based on photos, blueprints, pressure measurements, or other 2D data?
Yes, in many cases, existing foot scanners can be used with feetinform. In this case, the measurement data is imported via an STL file.
Upon request, we’ll be happy to check whether full integration of your scanner into our system is possible.
How do the Kobra and Kobra II foot scanners work?
Kobra and Kobra II are optical 3D foot scanners that capture the foot using an infrared camera. The Kobra II is an advanced version of the Kobra and additionally features an enclosed housing with integrated LED lighting for uniform 2D and 3D scans of the foot.
What distinguishes the Spike from a 3D foot scanner?
The Spike is not an optical 3D foot scanner, but a mechanical foot scanner. More than 1,000 pins rise up and measure the foot. What makes it unique is that hard and soft tissues are captured differently during the scanning process.
Modeling Orthopedic Insoles with CAD
How does CAD modeling of orthopedic insoles work in feetinform?
In feetinform, CAD modeling of orthopedic insoles is based on digital libraries. There are two options:
With a 1-click library, a pre-designed insole model is directly combined with the foot measurement.
Alternatively, the orthotic can be built step by step using the shell shape, outline, and individual corrections.
How is 3D scan data used in orthotic modeling?
3D scan data forms the basis for custom orthotic modeling. This ensures that the orthotic is precisely adapted to the specific foot shape and achieves optimal pressure redistribution across the entire foot surface.
Can I also model insoles based on photos, blueprints, pressure measurements, or other 2D data?
In the feetinform Modeller, PNG and JPEG files—such as photos, blueprints, or pressure measurements—can be used as the basis for modeling. Since this data does not include a three-dimensional foot shape, the insole is constructed based on predefined templates and then individually customized.
How long does it take to learn how to use the feetinform software?
The first insoles can be modeled during the very first joint software training session. Many ready-to-use libraries are available for this purpose, allowing insoles to be created with just a few clicks.
The goal is to create your own library within the following 2–4 weeks, covering 80% of the desired treatments.
What are the advantages of digital insole libraries?
Digital insole libraries store information on shell profiles, outlines, insole shapes, and corrections. Once created, these specifications can be applied to an existing 3D foot scan with just a few clicks. This allows recurring fittings to be modeled more quickly, consistently, and reproducibly.
Can my existing insole types and fitting concepts be digitized?
Yes, that’s exactly what feetinform is designed for. The software can be adapted to your individual treatment philosophy. Existing insole types and treatment concepts can be digitally recreated in the feetinform Modeller, customized, and saved in your own library. This allows recurring treatments to be transferred to new patients with just a few clicks.
Do I have to create my insole library myself?
We offer a service where we handle the entire creation of your insole library. This minimizes the internal effort required on your part. Our experts digitize your existing insole types, corrections, and treatment concepts and advise you on how to best integrate your current workflow into the feetinform software.
Can I mill or 3D-print sensorimotor insoles with feetinform?
Yes, with feetinform, sensorimotor insoles can be modeled in just a few clicks and then either milled or 3D-printed. An extensive library is available for this purpose, which can be adapted to your existing workflow and individual treatment philosophy as needed.
What types of orthopedic insoles can be modeled with feetinform?
With feetinform, you can model all common types of orthopedic insoles, including cushioning, supportive, corrective, shell-type, sensorimotor, and podiatric insoles. Specialized solutions, such as insoles for pes planus or flip-flops, can also be customized.
How long does it take to model an insole?
Typically, you’ll finish modeling the insole within a few minutes.
How can I produce the modeled insoles afterward?
The modeled insoles can be exported directly for your own production—either as a file for a milling machine or for a 3D printer. Alternatively, the production data can be sent to our production center. There, we’ll manufacture the insoles for you using a milling machine or 3D printing.
3D-Printed Custom Orthotics
How does 3D printing of custom orthotics work?
In the 3D printing of orthopedic insoles, the digital insole model is transferred directly to the 3D printer. The printer builds the insole layer by layer using flexible TPU. The shape, various degrees of firmness, and individual corrections are defined during the modeling phase and then automatically incorporated into production.
What are the advantages of 3D-printed insoles?
3D-printed insoles offer a precise, reproducible, and highly customized solution. The insole’s arch support can be printed directly, completely eliminating the need to sand the underside. After printing, the insoles are ready for use without any further post-processing. The layer-by-layer construction also results in significantly less material waste than milling, and the storage space required for materials is considerably smaller.
Which 3D printer does feetinform use to manufacture orthopedic insoles?
feetinform uses the Creality K2 Plus to manufacture orthopedic insoles. It is a established serial-production model manufactured in large quantities. As a result, the acquisition costs are comparatively low, and replacement parts are readily available on the market. Depending on shoe size, one to two pairs of insoles can be printed in a single print run. Up to five different degrees of firmness can be incorporated within a single insole. In combination with the feetinform software, the printer is ideally suited for the reliable production of orthopedic insoles.
How long does it take to 3D-print a pair of insoles?
Print time depends on size, volume, and the selected quality profile. A thin, slightly shell-like pair of insoles in size 40 can be produced in about 45 minutes using a fast print profile. For thicker insoles with high volume and the finest quality profile, printing a pair can take up to three hours.
How are different firmness zones integrated into a 3D-printed orthotic?
In the feetinform Modeller, five different firmness levels can be flexibly assigned. These can be defined for up to three horizontal areas of the orthotic (base, cushioning, and remainder), the heel cup, corrections, and freely definable zones.
Can 3D-printed insoles be trimmed or sanded?
However, the goal is to model the insole so that it fits directly into the shoe. Regular rework usually indicates that the digital model should be further optimized.
Can 3D-printed insoles be modified?
Yes, 3D-printed insoles can be easily modified. They can be covered with fabric, bonded with Rigidus springs, and supplemented with additional padding. Even particularly soft areas—for example, to relieve pressure from a heel spur—can be incorporated later.
How much maintenance does a 3D printer require?
Maintaining the feetinform 3D printer is very simple. A few moving parts should be oiled every few months. Depending on how frequently it’s used, the nozzle may also need to be replaced occasionally. To do this, unscrew the old nozzle and replace it with a new one. The necessary replacement parts are readily available on the market.
Can I print a heel spur insole?
Yes, heel spur insoles can be easily modeled and 3D-printed with feetinform. The affected area can be printed either as a particularly soft section or as a recess. The recess can then be filled with a soft cushioning material.
Can I use a 3D printer from another manufacturer with feetinform?
Yes, 3D printers from other manufacturers can also be used with feetinform. However, you’ll need to generate the G-code yourself. Assigning different degrees of hardness must also be done in an additional step outside of feetinform.
Milling Custom Orthotics
How does the milling of custom orthotics work?
When milling custom orthotics, the digital orthotic model is transferred to a CNC milling machine. The machine gradually removes material from a milling block until the desired shape of the orthotic is achieved. The orthotic is then removed from the block and, depending on the specific application, undergoes finishing, sanding, or covering.
What are the advantages of milled insoles?
Milled insoles offer a precise, reproducible, and proven solution. They are particularly suitable for very soft diabetic insoles as well as for thick and high-volume insoles, since these can usually be milled significantly faster than they can be 3D-printed. The wide selection of milling blocks allows for the combination of different materials and hardness levels. Milled insoles can also be flexibly sanded, adjusted, and then covered.
How many pairs of insoles can the Hamster milling machine produce in a single operation?
The Hamster milling machine is available in two versions: a 2-pair miller and a 4-pair miller. Depending on the model, two or four pairs of insoles can thus be produced in a single operation.
How long does it take to mill a pair of insoles?
The milling time is typically about 15 minutes per pair of insoles. It depends on the size, the type of insole, and the selected milling strategy. The Hamster milling machine is designed for continuous operation and can produce up to four pairs of insoles in a single operation. Meanwhile, you can focus on other tasks.
How often does the milling cutter need to be replaced?
The milling cutter should be replaced after approximately 2,000 pairs of insoles have been produced.
How much maintenance does an insole milling machine require?
Most of the maintenance for the insole milling machine can be performed by you. During commissioning, we’ll show your staff how to clean and lubricate the milling machine. Thanks to its modular design, the milling unit, spindle, control system, and vacuum pump are easily accessible. The spindle should be serviced after approximately 8,000 pairs of insoles have been produced. We’ll provide a replacement spindle for this period.
What materials and hardness levels can be combined in a milling block?
Milling blocks can be individually configured using different materials, hardness levels, and colors. Up to three horizontal and three vertical layers can be combined. Depending on the application, Shore hardness levels ranging from approximately 20 to 60 can be used.
I have an Isel milling machine—can I use it?
Yes, Isel milling machines can generally be used with feetinform. We have already successfully implemented this integration for numerous customers.
Getting Started
I’d like to start with a 3D scanner, software, and a 3D printer — what are the upfront costs for the most basic package?
The upfront costs for a 3D scanner and 3D printer in the most basic package are under €5,000. The software costs depend on the planned number of pairs of insoles to be produced.
How does the introduction to the feetinform CAD software work?
After the first few weeks of practical use, further questions often arise. We address these through ongoing communication and support, helping you use the feetinform software quickly, confidently, and independently.
I’d like to get up to speed with the new system as quickly as possible with minimal training — does feetinform offer intensive support for this?
Yes, feetinform offers an intensive program for this purpose. The focus is on the complete creation of your custom orthotic library. You provide us with the relevant information about your previous fittings, and we transfer this data into the feetinform software. This allows you to get started with the new system very quickly with minimal internal effort.
What does the €200 trial package from feetinform include?
In addition, we’ll set up the connection to our production center. Additional milled or 3D-printed insoles can be ordered there for €31.50 per pair.
Which billing and management systems can be integrated with feetinform?
feetinform offers interfaces to various billing and management systems. Currently supported systems include Rothballer, Paedus, mmOrthosoft, and Spannritt, among others. If your system is not listed, please feel free to contact us. In many cases, an integration can be implemented without any issues.
How does Feetinform support its customers after purchase?
Close customer contact and high satisfaction are particularly important to us. That’s why we place great emphasis on fast response times and comprehensive support during the onboarding process. Our goal is for you to be able to produce high-quality insoles independently as quickly as possible. To that end, we’re here to assist you with personalized and reliable support even after your purchase.